Where Weekly Therapy Ends, Deeper Support Begins
Our Wraparound Support Program provides intensive, team-based care for individuals and families who need more support than weekly therapy without the disruption of residential treatment. We work in homes and communities, collaborating with existing providers to create personalized plans that stabilize crises and support meaningful progress.
Our Program
You've been through the hospitalizations. You've sat in emergency rooms, called crisis lines, and watched your child or loved one cycle in and out of treatment. You've done everything the system told you to do — and you're still exhausted, still scared, and still searching for something that works.
Second Wave Counseling's Wraparound Program was built for families like yours.
We specialize in the space between once-a-week therapy and inpatient care — providing intensive, team-based support for individuals and families facing severe challenges including psychosis, suicidal ideation, self-harm, and high-risk behaviors. Our team coordinates closely with families, schools, psychiatrists, and community supports to build a true safety net, one that goes beyond the therapy room and meets your family where real life actually happens.
WHO WE HELP
For Families Who Feel Stuck in Crisis
We support families navigating high-risk mental health challenges, repeated hospitalizations, and ongoing instability at home—especially when traditional therapy hasn’t been enough—providing the deeper, more consistent care needed to create real change.
Repeated hospitalizations or emergency room visits with no lasting relief
A child or loved one who struggles to function at home after treatment
Intense, high-risk behaviors including self-harm, suicidal ideation, or psychosis
The exhausting feeling of living in permanent crisis mode with no end in sight
Ongoing conflict at home driven by mental health challenges
Situations where traditional mental health services haven't been effective
OUR APPROACH
Where Weekly Therapy Ends, Deeper Support Begins
Mental health struggles don't happen in isolation. They're shaped by your relationships, your environment, and the weight of everything your family has been carrying. That's why we don't just treat the individual, we work with the whole system around them.
Our team takes a systems-based approach, collaborating with your family, school, and community to create real, meaningful change. We've spent years working with individuals facing complex trauma, high-risk behaviors, and acute mental health crises. This means we're comfortable in the room when things are intense, including suicidal ideation (SI), homicidal ideation (HI), and active psychosis , and we meet those moments with calm, skill, and genuine care.
We are not a traditional IOP. Our program is built around your family's specific situation, individualized, holistic, and coordinated across every provider involved in your loved one's care.
MEET THE TEAM
Experienced Clinicians for Life’s Most Complex Challenges
Our team includes highly trained therapists and mental health professionals with extensive experience in high-crisis settings. We bring the skills and confidence that come from working in residential treatment programs, where we’ve helped clients facing significant mental health challenges.
Because of this background, we have a high threshold for complex cases. We’re equipped to handle acute mental health crises and high-risk behaviors while providing the steady, grounded support that fosters long-term change.
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Carla Pelcastre, LCSW-S
ADMISSION COORDINATOR - Lead Case Manager, Therapist
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Diem Pham, MD
Child, Adolescent & Adult Psychiarty
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Kimberly Holmes, LCSW
Therapist
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Dana Gonzalez, LCSW
Therapist, Community Appointments
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Sterling Bittenbender, RDN, LD
Nutrition Therapy
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Matthew Regan, Life Coach
In-person Coaching
LEARN MORE
Where Weekly Therapy Ends, Deeper Support Begins
Our Wraparound Support Program provides intensive, team-based care for individuals and families who need more support than weekly therapy without the disruption of residential treatment. We work in homes and communities, collaborating with existing providers to create personalized plans that stabilize crises and support meaningful progress.
What Makes Us Different
We fill the gap. Between once-a-week therapy and residential treatment, there's us, intensive support that doesn't require uprooting your family's life.
We come to you. We meet clients in their homes, schools, and communities, walking alongside them in the real settings where recovery has to happen.
We build around your family. Every care plan is personalized and holistic, designed around your specific situation, not a generic protocol.We coordinate everything.
We collaborate closely with your existing providers to make sure everyone is aligned and nothing falls through the cracks.
We move. Most clients experience meaningful, lasting change in less than six months.
Program Goals
Break the cycle of recurring crises and hospitalizations by stabilizing symptoms at their root
Improve daily functioning in social, academic, and professional settings
Strengthen family relationships, shifting from crisis management to genuine connection
Build confidence and independence through effective coping and problem-solving skills
Reduce or eliminate the need for higher levels of care over time
Program Services
Individual therapy
Family and couples therapy
Child and adolescent psychiatry
Nutritional therapy and holistic support
Life coaching and in-person skill building
Coordination with existing providers to ensure fully aligned care
Skill-building in real-world settings, home, school, and community
Support for substance use recovery and harm reduction
Contact Us
Have a question or ready to get started? Reach out to our team and we’ll help guide you through the next steps toward finding the support that’s right for you.
